Patient-First Healthcare Experiences

AI Agents for scheduling, follow-ups, patient support, and healthcare contact center operations.

Trusted by Leading Healthcare Providers

360º Patient Journeys

AI Agents that interact directly with patients across inbound and outbound channels.

Schedule Management

Real-time Appointment Scheduling

Schedule, Reschedule, Verify or Cancel medical appointments.

Prescription Lifecycle Management

Automated refill requests, pharmacy routing, and status tracking.

Security & Record Access

Multi-factor authentication workflows for secure access to lab results and EHR data.

Dynamic Information & Facility Status

Intelligent FAQ & Pricing Automation

Automated resolution for complex inquiries, instantly delivering facility policies, parking logistics, and estimated out-of-pocket costs.

Real-Time Urgency Wait Times

Direct API synchronization to accurately broadcast live emergency department and urgent care queue durations.

Instant Status Validation

Seamless API workflows to instantly verify patient registration status, insurance eligibility, and current facility capacity.

  • Blood Pressure Change

  • Persistent Fever

  • Acute Chest Pain

  • Hypothermia

  • Sudden Breathing Difficulty

  • Acute Abdominal Pain

  • Vision Changes

  • Sudden Swelling

  • Persistent Nausea

  • Acute Anxiety

  • Signs of Infection

  • Appetite Change

  • Postoperative Pain

Nurse Triage & Clinical Copilot

100+ Pre-Built Triage Workflows

Equip nursing teams with 100+ pre-built blueprints to intelligently filter, assess, and escalate inbound medical queries.

Smart Triage Notifications

Support staff with a live clinical copilot that surfaces real-time prompts to guide nurses toward the correct triage protocols.

Automated Patient Verification

Instantly identify patients and sync their medical histories upfront, ensuring nurses have complete, verified context before every handoff.

Clinical follow-up.
Reimagined.

Clinical follow-up.
Reimagined.

From recovery to long-term care, Alice keeps every patient connected. Personalized follow-ups, reminders, and monitoring ensure safer outcomes and peace of mind for both patients and clinicians.

From recovery to long-term care, Alice keeps every patient connected. Personalized follow-ups, reminders, and monitoring ensure safer outcomes and peace of mind for both patients and clinicians.

Pre and Post - Operative Care

Contact patients via voice or message before and after surgery, ensuring close and personalized follow-up.

Screening

Identifies and reaches out to patients eligible for screenings and preventive programs, aligned with best clinical practices.

Pre and Post - Exams

Ensures that patients follow every step before and after exams like colonoscopies or endoscopies.

Oncology

Contact patients via voice or message before and after surgery, ensuring close and personalized follow-up.

Chronic Disease

Maintain regular contact with chronic patients, such as those with diabetes, ensuring continuous health monitoring.

Custom Protocols

Create and deploy clinical workflows tailored to your organization’s needs, ensuring every patient follows the right path.

  • Pre and Post - Operative Care

    Contact patients via voice or message before and after surgery, ensuring close and personalized follow-up.

  • Screening

    Identifies and reaches out to patients eligible for screenings and preventive programs, aligned with best clinical practices.

  • Pre and Post - Exams

    Ensures that patients follow every step before and after exams like colonoscopies or endoscopies.

  • Oncology

    Contact patients via voice or message before and after surgery, ensuring close and personalized follow-up.

  • Chronic Disease

    Maintain regular contact with chronic patients, such as those with diabetes, ensuring continuous health monitoring.

  • Custom Protocols

    Create and deploy clinical workflows tailored to your organization’s needs, ensuring every patient follows the right path.

  • Pre and Post - Operative Care

    Contact patients via voice or message before and after surgery, ensuring close and personalized follow-up.

  • Screening

    Identifies and reaches out to patients eligible for screenings and preventive programs, aligned with best clinical practices.

  • Pre and Post - Exams

    Ensures that patients follow every step before and after exams like colonoscopies or endoscopies.

  • Oncology

    Contact patients via voice or message before and after surgery, ensuring close and personalized follow-up.

  • Chronic Disease

    Maintain regular contact with chronic patients, such as those with diabetes, ensuring continuous health monitoring.

  • Custom Protocols

    Create and deploy clinical workflows tailored to your organization’s needs, ensuring every patient follows the right path.

Impressive numbers. Real-world proof.

>52%

Automated Calls through our AI Assistant

Healthcare Provider A

>50%

of OPEX and headcount

reduction

Healthcare Provider B

>15%

Scheduling Increase Outside of Business Working Hours

Healthcare Provider C

100%

Calls Picked-up by our AI Assistant 24/7

Healthcare Provider C

Empowering Your Staff

When a conversation requires the human touch, Alice ensures a seamless transition.

Real-time Transcription

Operators see the full AI-to-customer history the moment they join.

Suggested Actions

The AI suggests the next best step or pulls the specific policy document needed.

Auto-Summarization

One-click wrap-ups for the CRM, saving 3–5 minutes per call.

Secure. Compliant. Always.

Secure. Compliant. Always.

Meeting the world’s strictest privacy standards without compromising on performance.

Meeting the world’s strictest privacy standards without compromising on performance.

Deeply Connected
Effortlessly Aligned

Designed for full interoperability across major EHR and PMS platforms, our solution enhances clinical coordination and patient access while maintaining compliance and data integrity.

Your EHR

Your EHR